University of Vermont Medical Center - Nursing Podcast

Nursing at UVMMC: Podcast 21, July 2020-Patient Satisfaction

July 28, 2020

In this episode, Leslie and Steph have a great conversation with Shaun Akin, UVMMC Patient and Family Experience Partner, about patient satisfaction, how we are doing at UVMMC, and what it means to nursing. Also, Sue Murdock, Director of Nursing Systems, Practice, and Outcomes comes to discuss our innovative approach to quality improvement, and the collaborative leadership model.